Часто Задаваемые Вопросы о Страховании

Question 1

What is considered an insured event?

Accepted Answer

This is an event that causes damage to your home and for which the insurance company pays compensation. Typical insured events: • Fire; • Explosion; • Flooding; • Property damage due to utility system failures; • Burglary or robbery (if included in the program)

Question 2

Can I purchase insurance in installments?

Accepted Answer

Yes. The "Maximum" plan can be purchased in installments in the Halyk app.

Question 3

Can I purchase insurance in installments?

Accepted Answer

Yes, you can purchase a policy in installments in the Halyk app.

Question 4

What rates and payments are provided under CASCO Lite?

Accepted Answer

Several plans are available: • 18,000 ₸/year – payments up to 300,000 ₸ • 30,000 ₸/year – payments up to 500,000 ₸ • 48,000 ₸/year – payments up to 800,000 ₸

Question 5

What vehicles are not insured?

Accepted Answer

We do not insure vehicles used as taxis or rental vehicles, as well as motorcycles, trucks, buses, and special equipment.

Question 6

What is considered an insured event?

Accepted Answer

An insured event is an accident that causes damage to your vehicle.

Question 7

Why won't the policy be issued if I responded to the SMS?

Accepted Answer

The system only accepts numbers, not the words " Да," "Иә," or "OK." Refresh the page and repeat the process.

Question 8

I am going to Europe. How many people can I add to the policy?

Accepted Answer

For a Schengen visa, there can be only one insured person per policy. A separate policy must be issued for each person. For a child, the policy is issued by the parent.

Question 9

When does the policy become effective?

Accepted Answer

From the moment you cross the border of your destination country (based on the passport stamp), but no earlier than the policy start date. For all plans except "Multi-trip," coverage ends upon departure from the country or at 24:00 on the last day of the policy term.

Question 10

Do I need to have a vehicle inspection when purchasing CASCO Lite?

Accepted Answer

No, a vehicle inspection is not required for CASCO Lite.

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